1.
Service robots, customers and service employees: what can we learn from the academic literature and where are the gaps?
by Vinh Nhat Lu
Managing service quality, 2020-05-01, Vol.30 (3), p.361-391

2.
Recent developments in joining of aluminum alloys
by Cam, Gurel
International journal of advanced manufacturing technology, 2016-12-24, Vol.91 (5-8), p.1851-1866

3.
Creating Social Contagion Through Viral Product Design: A Randomized Trial of Peer Influence in Networks
by Walker, Dylan
Management science, 2011-09, Vol.57 (9), p.1623-1639

4.
Research framework, strategies, and applications of intelligent agent technologies (IATs) in marketing
by Kumar, V
Journal of the Academy of Marketing Science, 2015-02-20, Vol.44 (1), p.24-45

5.
Cloud computing in human resource management (HRM) system for small and medium enterprises (SMEs)
by Wang, Xiu Li
International journal of advanced manufacturing technology, 2016-02-16, Vol.84 (1-4), p.485-496

6.
A Text Mining-Based Review of Cause-Related Marketing Literature
by Guerreiro, João
Journal of business ethics, 2016-11-01, Vol.139 (1), p.111-128

7.
Conversational robo advisors as surrogates of trust: onboarding experience, firm perception, and consumer financial decision making
by Hildebrand, Christian
Journal of the Academy of Marketing Science, 2020-11-16, Vol.49 (4), p.659-676

8.
Habit slips: when consumers unintentionally resist new products
by Labrecque, Jennifer S
Journal of the Academy of Marketing Science, 2016-06-07, Vol.45 (1), p.119-133

9.
A Video-Based Automated Recommender (VAR) System for Garments
by Lu, Shasha
Marketing science (Providence, R.I.), 2016-05, Vol.35 (3), p.484-510

10.
Technology Infusion in Service Encounters
by Bitner, M. J.
Journal of the Academy of Marketing Science, 2000-01-01, Vol.28 (1), p.138-149

11.
Think with me, or think for me? On the future role of artificial intelligence in marketing strategy formulation
by Theresa Eriksson
TQM magazine, 2020-07-01, Vol.32 (4), p.795-814

12.
Social influence on salespeople’s adoption of sales technology: a multilevel analysis
by Homburg, Christian
Journal of the Academy of Marketing Science, 2009-07-21, Vol.38 (2), p.159-168

13.
The Labor Illusion: How Operational Transparency Increases Perceived Value
by Buell, Ryan W
Management science, 2011-09, Vol.57 (9), p.1564-1579

14.
An efficient multipoint 5-axis tool positioning method for tensor product surfaces
by Duvedi, Ravinder Kumar
International journal of advanced manufacturing technology, 2018-03-29, Vol.97 (1-4), p.279-295

15.
A cost-effective approach for rapid manufacturing wax injection molds with complex geometrical shapes of cooling channels
by Kuo, Chil-Chyuan
International journal of advanced manufacturing technology, 2016-12-17, Vol.91 (5-8), p.1689-1695

16.
A Taxonomy of Financial Market Manipulations: Establishing Trust and Market Integrity in the Financialized Economy through Automated Fraud Detection
by Siering, Michael
Journal of information technology, 2017-09, Vol.32 (3), p.251-269

17.
Don't be so emotional! How tone of voice and service type affect the relationship between message valence and consumer responses to WOM in social media
by De Keyzer, Freya
Online information review, 2017-11-13, Vol.41 (7), p.905-920

18.
User Design of Customized Products
by Randall, Taylor
Marketing science (Providence, R.I.), 2007-03-01, Vol.26 (2), p.268-280

19.
Numerical implementation of drop and tilt method of five-axis tool positioning for tensor product surfaces
by Duvedi, Ravinder Kumar
International journal of advanced manufacturing technology, 2017-10-16, Vol.95 (1-4), p.219-232

20.
Impact of suppliers’ green attributes in corporate image and financial profit: case maquiladora industry
by Villanueva-Ponce, Rodrigo
International journal of advanced manufacturing technology, 2015-04-17, Vol.80 (5-8), p.1277-1296
