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3.

Managing Customer Preference for the Food Service Industry
by Abdullah, Firdaus

International Journal of Innovation, Management and Technology, Dec 2011, Vol.2(6), pp.525-533

4.

Bank service quality (BSQ) index an indicator of service performance
by Firdaus Abdullah

International journal of quality & reliability management, 2011, Vol.28(5), pp. 542-555

6.

International Business Competence and Small and Medium Enterprises
by Ibrahim, Zalina

Procedia - Social and Behavioral Sciences, 15 June 2016, Vol.224, pp.393-400

8.

Developing a HospiSE scale for hospital service excellence
by Voon, Boo

International Journal of Quality & Reliability Management, 2014, Vol.31(3), pp.261-280

14.

Pemikiran Politik dan Kenegaraan Mohammad Natsir
by Abdullah Firdaus

International Journal of Islamic Thought, 01 June 2015, Vol.7, pp.1-10

18.

Developing a HospiSE scale for hospital service excellence
by Voon, Boo Ho

International Journal of Quality & Reliability Management, March, 2014, Vol.31(3), p.261-280

19.

Developing a HospiSE scale for hospital service excellence

International journal of quality & reliability management, 2014, Vol.31(3), pp. 261-280

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