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5.

Evaluating organisational performance during crises a multi-dimensional framework
by Wang, Wei - Tsong

Total quality management & business excellence : an official journal of the European Society for Organisational Excellence, 2012, Vol.23(6), pp. 673-688

6.

Evaluating organisational performance during crises: A multi-dimensional framework
by Wang, Wei-Tsong

Total Quality Management & Business Excellence, 01 June 2012, Vol.23(5-6), pp.673-688

18.

Examining E-Commerce Customer Satisfaction and Loyalty: An Integrated Quality-Risk-Value Perspective
by Lin, Mei-Ju

Journal of Organizational Computing and Electronic Commerce, 02 October 2015, Vol.25(4), pp.379-401

12

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