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6.

Development and validation of a mobile computer anxiety scale
by Wang, Yi‐Shun

British Journal of Educational Technology, November 2007, Vol.38(6), pp.990-1009

9.

Consumer responses to online retailer's service recovery after a service failure
by Lin, Hsin-Hui

Managing Service Quality: An International Journal, 06 September 2011, Vol.21(5), pp.511-534

14.

Developing and validating a technology upgrade model
by Wang, Yu-Yin

International Journal of Information Management, February 2018, Vol.38(1), pp.7-26

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