schliessen

Filtern

 

Bibliotheken

Factors influencing Malaysian bank customers to choose Islamic credit cards: empirical evidence from the TRA model

Purpose - The purpose of this paper is to explore factors influencing Malaysian bank customers to choose Islamic credit cards. The bank customers generally aware of Islamic credit card facilities in Islamic banks but factors leading them to choose it are particularly unexplored. Given the importance... Full description

Journal Title: Journal of Islamic marketing 2013-09-16, Vol.4 (3), p.245-263
Main Author: Amin, Hanudin
Format: Electronic Article Electronic Article
Language: English
Subjects:
R&D
Publisher: Bingley: Emerald Group Publishing Limited
ID: ISSN: 1759-0833
Zum Text:
SendSend as email Add to Book BagAdd to Book Bag
Staff View
recordid: cdi_proquest_journals_1428889058
title: Factors influencing Malaysian bank customers to choose Islamic credit cards: empirical evidence from the TRA model
format: Article
creator:
  • Amin, Hanudin
subjects:
  • Attitudes
  • Banks
  • Consumption
  • Credit cards
  • Electronic commerce
  • Influence
  • Islamic financing
  • Islamic law
  • Marketing
  • Muslims
  • Profits
  • R&D
  • Research & development
  • Studies
ispartof: Journal of Islamic marketing, 2013-09-16, Vol.4 (3), p.245-263
description: Purpose - The purpose of this paper is to explore factors influencing Malaysian bank customers to choose Islamic credit cards. The bank customers generally aware of Islamic credit card facilities in Islamic banks but factors leading them to choose it are particularly unexplored. Given the importance of Islamic credit cards to Islamic banks, the study is aimed at explaining the effects of attitude, subjective norm and perceived financial cost on the Malaysian bank customers' behavioral intention to choose Islamic credit cards. Design/methodology/approach - Drawing upon the theory of reasoned action (TRA), this study suggests a modified model to examine the acceptance factors of attitude, subjective norm and perceived financial cost within a context of Islamic credit cards. This paper extends partial least squares (PLS) to examine the impacts of these factors on the intention to choose Islamic credit cards. The model is tested using a survey data from 257 respondents. Findings - The results reveal that attitude, subjective norm and perceived financial cost significantly influence the intention to choose Islamic credit card. Of these, attitude is first ranked as an influential factor in explaining one's intention to choose Islamic credit cards. All hypotheses are supported. The findings have proven the soundness of the TRA for study in the area of Islamic credit cards. Earlier works in Islamic credit cards have not ready to apply TRA in their works. The current research is thus closed the gap. Research limitations/implications - Pertaining to research limitations, this paper reveals two limitations owing to their future directions for future research on Islamic credit cards. This study indicates that its contributions are particularly confined to potential users in Eastern-Malaysia whilst those from Western-Malaysia are largely untapped. Further research is required to include users from both geographies. Owing to time and financial constraints, this study is only analyzed three factors in explaining the behavioral intention to choose Islamic credit cards. Therefore, future studies in this area should examine new potential factors contributing the receptivity. Practical implications - Findings generated from this study serve as a basis for more future works in the area of Islamic credit cards. The theory developed in the current study's model could also be generalized into other contexts of Islamic banking products and services. Practically, branch managers o
language: eng
source:
identifier: ISSN: 1759-0833
fulltext: no_fulltext
issn:
  • 1759-0833
  • 1759-0841
url: Link


@attributes
NO1
SEARCH_ENGINEprimo_central_multiple_fe
SEARCH_ENGINE_TYPEPrimo Central Search Engine
RANK2.4513535
LOCALfalse
PrimoNMBib
record
control
sourceidproquest_cross
recordidTN_cdi_proquest_journals_1428889058
sourceformatXML
sourcesystemPC
sourcerecordid3059112331
originalsourceidFETCH-LOGICAL-12676-296c799ec7cda462a8cd484c6b5985634b27765f4f68b845ce7ae921c15fc1d60
addsrcrecordideNp9kEFLwzAUx4MoOOY-gLeA52qSpmnqbQynkw1B5jmkr6nLbJuZpMK-vS0TDx58l_cOv___wQ-ha0puKSXy7nm1mSeEJYxQlhBC0zM0oXlWJERyev57p-klmoWwJ8OkTAqZTZBfaojOB2y7uulNB7Z7xxvd6GOwusOl7j4w9CG61gxQdBh2zgWDV6HRrQUM3lQ2YtC-CvfYtAfrLegGmy9bDW0G1961OO4M3r7Ocesq01yhi1o3wcx-9hS9LR-2i6dk_fK4WszXCWUiFwkrBORFYSCHSnPBtISKSw6izAqZiZSXLM9FVvNayFLyDEyuTcEo0KwGWgkyRTen3oN3n70JUe1d77vhpaKcSSkLksmBoicKvAvBm1odvG21PypK1GhXjXYVYWq0q0a7Qyb_kwEbdbSui17b5p_kN5-Hfug
sourcetypeAggregation Database
isCDItrue
recordtypearticle
pqid1428889058
display
typearticle
titleFactors influencing Malaysian bank customers to choose Islamic credit cards: empirical evidence from the TRA model
creatorAmin, Hanudin
creatorcontribAmin, Hanudin
descriptionPurpose - The purpose of this paper is to explore factors influencing Malaysian bank customers to choose Islamic credit cards. The bank customers generally aware of Islamic credit card facilities in Islamic banks but factors leading them to choose it are particularly unexplored. Given the importance of Islamic credit cards to Islamic banks, the study is aimed at explaining the effects of attitude, subjective norm and perceived financial cost on the Malaysian bank customers' behavioral intention to choose Islamic credit cards. Design/methodology/approach - Drawing upon the theory of reasoned action (TRA), this study suggests a modified model to examine the acceptance factors of attitude, subjective norm and perceived financial cost within a context of Islamic credit cards. This paper extends partial least squares (PLS) to examine the impacts of these factors on the intention to choose Islamic credit cards. The model is tested using a survey data from 257 respondents. Findings - The results reveal that attitude, subjective norm and perceived financial cost significantly influence the intention to choose Islamic credit card. Of these, attitude is first ranked as an influential factor in explaining one's intention to choose Islamic credit cards. All hypotheses are supported. The findings have proven the soundness of the TRA for study in the area of Islamic credit cards. Earlier works in Islamic credit cards have not ready to apply TRA in their works. The current research is thus closed the gap. Research limitations/implications - Pertaining to research limitations, this paper reveals two limitations owing to their future directions for future research on Islamic credit cards. This study indicates that its contributions are particularly confined to potential users in Eastern-Malaysia whilst those from Western-Malaysia are largely untapped. Further research is required to include users from both geographies. Owing to time and financial constraints, this study is only analyzed three factors in explaining the behavioral intention to choose Islamic credit cards. Therefore, future studies in this area should examine new potential factors contributing the receptivity. Practical implications - Findings generated from this study serve as a basis for more future works in the area of Islamic credit cards. The theory developed in the current study's model could also be generalized into other contexts of Islamic banking products and services. Practically, branch managers of Islamic banking institutions are of considerable importance to extend the findings of this study to better future planning of their Islamic credit card services. Originality/value - This study extends the applicability of the TRA model into a newly context of Islamic credit cards. Empirically, this study also integrates the effect of perceived financial cost on the intention to choose Islamic credit cards. This study offers insights with respect to factors affecting one's decision to choose Islamic credit cards.
identifier
0ISSN: 1759-0833
1EISSN: 1759-0841
2DOI: 10.1108/JIMA-02-2012-0013
languageeng
publisherBingley: Emerald Group Publishing Limited
subjectAttitudes ; Banks ; Consumption ; Credit cards ; Electronic commerce ; Influence ; Islamic financing ; Islamic law ; Marketing ; Muslims ; Profits ; R&D ; Research & development ; Studies
ispartofJournal of Islamic marketing, 2013-09-16, Vol.4 (3), p.245-263
rightsCopyright Emerald Group Publishing Limited 2013
lds50peer_reviewed
citedbyFETCH-LOGICAL-12676-296c799ec7cda462a8cd484c6b5985634b27765f4f68b845ce7ae921c15fc1d60
citesFETCH-LOGICAL-12676-296c799ec7cda462a8cd484c6b5985634b27765f4f68b845ce7ae921c15fc1d60
links
openurl$$Topenurl_article
thumbnail$$Usyndetics_thumb_exl
search
creatorcontribAmin, Hanudin
title
0Factors influencing Malaysian bank customers to choose Islamic credit cards: empirical evidence from the TRA model
1Journal of Islamic marketing
descriptionPurpose - The purpose of this paper is to explore factors influencing Malaysian bank customers to choose Islamic credit cards. The bank customers generally aware of Islamic credit card facilities in Islamic banks but factors leading them to choose it are particularly unexplored. Given the importance of Islamic credit cards to Islamic banks, the study is aimed at explaining the effects of attitude, subjective norm and perceived financial cost on the Malaysian bank customers' behavioral intention to choose Islamic credit cards. Design/methodology/approach - Drawing upon the theory of reasoned action (TRA), this study suggests a modified model to examine the acceptance factors of attitude, subjective norm and perceived financial cost within a context of Islamic credit cards. This paper extends partial least squares (PLS) to examine the impacts of these factors on the intention to choose Islamic credit cards. The model is tested using a survey data from 257 respondents. Findings - The results reveal that attitude, subjective norm and perceived financial cost significantly influence the intention to choose Islamic credit card. Of these, attitude is first ranked as an influential factor in explaining one's intention to choose Islamic credit cards. All hypotheses are supported. The findings have proven the soundness of the TRA for study in the area of Islamic credit cards. Earlier works in Islamic credit cards have not ready to apply TRA in their works. The current research is thus closed the gap. Research limitations/implications - Pertaining to research limitations, this paper reveals two limitations owing to their future directions for future research on Islamic credit cards. This study indicates that its contributions are particularly confined to potential users in Eastern-Malaysia whilst those from Western-Malaysia are largely untapped. Further research is required to include users from both geographies. Owing to time and financial constraints, this study is only analyzed three factors in explaining the behavioral intention to choose Islamic credit cards. Therefore, future studies in this area should examine new potential factors contributing the receptivity. Practical implications - Findings generated from this study serve as a basis for more future works in the area of Islamic credit cards. The theory developed in the current study's model could also be generalized into other contexts of Islamic banking products and services. Practically, branch managers of Islamic banking institutions are of considerable importance to extend the findings of this study to better future planning of their Islamic credit card services. Originality/value - This study extends the applicability of the TRA model into a newly context of Islamic credit cards. Empirically, this study also integrates the effect of perceived financial cost on the intention to choose Islamic credit cards. This study offers insights with respect to factors affecting one's decision to choose Islamic credit cards.
subject
0Attitudes
1Banks
2Consumption
3Credit cards
4Electronic commerce
5Influence
6Islamic financing
7Islamic law
8Marketing
9Muslims
10Profits
11R&D
12Research & development
13Studies
issn
01759-0833
11759-0841
fulltextfalse
rsrctypearticle
creationdate2013
recordtypearticle
recordideNp9kEFLwzAUx4MoOOY-gLeA52qSpmnqbQynkw1B5jmkr6nLbJuZpMK-vS0TDx58l_cOv___wQ-ha0puKSXy7nm1mSeEJYxQlhBC0zM0oXlWJERyev57p-klmoWwJ8OkTAqZTZBfaojOB2y7uulNB7Z7xxvd6GOwusOl7j4w9CG61gxQdBh2zgWDV6HRrQUM3lQ2YtC-CvfYtAfrLegGmy9bDW0G1961OO4M3r7Ocesq01yhi1o3wcx-9hS9LR-2i6dk_fK4WszXCWUiFwkrBORFYSCHSnPBtISKSw6izAqZiZSXLM9FVvNayFLyDEyuTcEo0KwGWgkyRTen3oN3n70JUe1d77vhpaKcSSkLksmBoicKvAvBm1odvG21PypK1GhXjXYVYWq0q0a7Qyb_kwEbdbSui17b5p_kN5-Hfug
startdate20130916
enddate20130916
creatorAmin, Hanudin
generalEmerald Group Publishing Limited
scope
0AAYXX
1CITATION
20U~
31-H
47WY
57WZ
67XB
7BENPR
8BEZIV
9DWQXO
10F~G
11K6~
12L.-
13L.0
14M0C
15PQBIZ
16PQEST
17PQQKQ
18PQUKI
19PRINS
20PYYUZ
21Q9U
sort
creationdate20130916
titleFactors influencing Malaysian bank customers to choose Islamic credit cards: empirical evidence from the TRA model
authorAmin, Hanudin
facets
frbrtype5
frbrgroupidcdi_FETCH-LOGICAL-12676-296c799ec7cda462a8cd484c6b5985634b27765f4f68b845ce7ae921c15fc1d60
rsrctypearticles
prefilterarticles
languageeng
creationdate2013
topic
0Attitudes
1Banks
2Consumption
3Credit cards
4Electronic commerce
5Influence
6Islamic financing
7Islamic law
8Marketing
9Muslims
10Profits
11R&D
12Research & development
13Studies
toplevelpeer_reviewed
creatorcontribAmin, Hanudin
collection
0CrossRef
1Global News & ABI/Inform Professional
2Trade PRO
3ABI/INFORM Collection
4ABI/INFORM Global (PDF only)
5ProQuest Central (purchase pre-March 2016)
6ProQuest Central
7Business Premium Collection
8ProQuest Central Korea
9ABI/INFORM Global (Corporate)
10ProQuest Business Collection
11ABI/INFORM Professional Advanced
12ABI/INFORM Professional Standard
13ABI/INFORM Global
14ProQuest One Business
15ProQuest One Academic Eastern Edition
16ProQuest One Academic
17ProQuest One Academic UKI Edition
18ProQuest Central China
19ABI/INFORM Collection China
20ProQuest Central Basic
jtitleJournal of Islamic marketing
delivery
delcategoryRemote Search Resource
fulltextno_fulltext
addata
auAmin, Hanudin
formatjournal
genrearticle
ristypeJOUR
atitleFactors influencing Malaysian bank customers to choose Islamic credit cards: empirical evidence from the TRA model
jtitleJournal of Islamic marketing
date2013-09-16
risdate2013
volume4
issue3
spage245
epage263
pages245-263
issn1759-0833
eissn1759-0841
abstractPurpose - The purpose of this paper is to explore factors influencing Malaysian bank customers to choose Islamic credit cards. The bank customers generally aware of Islamic credit card facilities in Islamic banks but factors leading them to choose it are particularly unexplored. Given the importance of Islamic credit cards to Islamic banks, the study is aimed at explaining the effects of attitude, subjective norm and perceived financial cost on the Malaysian bank customers' behavioral intention to choose Islamic credit cards. Design/methodology/approach - Drawing upon the theory of reasoned action (TRA), this study suggests a modified model to examine the acceptance factors of attitude, subjective norm and perceived financial cost within a context of Islamic credit cards. This paper extends partial least squares (PLS) to examine the impacts of these factors on the intention to choose Islamic credit cards. The model is tested using a survey data from 257 respondents. Findings - The results reveal that attitude, subjective norm and perceived financial cost significantly influence the intention to choose Islamic credit card. Of these, attitude is first ranked as an influential factor in explaining one's intention to choose Islamic credit cards. All hypotheses are supported. The findings have proven the soundness of the TRA for study in the area of Islamic credit cards. Earlier works in Islamic credit cards have not ready to apply TRA in their works. The current research is thus closed the gap. Research limitations/implications - Pertaining to research limitations, this paper reveals two limitations owing to their future directions for future research on Islamic credit cards. This study indicates that its contributions are particularly confined to potential users in Eastern-Malaysia whilst those from Western-Malaysia are largely untapped. Further research is required to include users from both geographies. Owing to time and financial constraints, this study is only analyzed three factors in explaining the behavioral intention to choose Islamic credit cards. Therefore, future studies in this area should examine new potential factors contributing the receptivity. Practical implications - Findings generated from this study serve as a basis for more future works in the area of Islamic credit cards. The theory developed in the current study's model could also be generalized into other contexts of Islamic banking products and services. Practically, branch managers of Islamic banking institutions are of considerable importance to extend the findings of this study to better future planning of their Islamic credit card services. Originality/value - This study extends the applicability of the TRA model into a newly context of Islamic credit cards. Empirically, this study also integrates the effect of perceived financial cost on the intention to choose Islamic credit cards. This study offers insights with respect to factors affecting one's decision to choose Islamic credit cards.
copBingley
pubEmerald Group Publishing Limited
doi10.1108/JIMA-02-2012-0013