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Coordination Challenges in a Computer-Supported Meeting Environment

In this study we observed the coordination activities of groups collaboratively writing in a low-structure computer-supported meeting room. We used video analyses of the sessions to identify well-coordinated and poorly coordinated groups. Through user questionnaires, group members evaluated their wo... Full description

Journal Title: Journal of Management Information Systems 01 December 1993, Vol.10(3), pp.7-24
Main Author: Horton, Marjorie
Other Authors: Biolsi, Kevin
Format: Electronic Article Electronic Article
Language: English
Subjects:
ID: ISSN: 0742-1222 ; E-ISSN: 1557-928X ; DOI: 10.1080/07421222.1993.11518008
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recordid: informaworld_s10_1080_07421222_1993_11518008
title: Coordination Challenges in a Computer-Supported Meeting Environment
format: Article
creator:
  • Horton, Marjorie
  • Biolsi, Kevin
subjects:
  • Collaborative Writing
  • Computer-Supported Cooperative Work
  • Computer-Supported Meeting Room
  • Coordination
  • Group Work
  • Engineering
ispartof: Journal of Management Information Systems, 01 December 1993, Vol.10(3), pp.7-24
description: In this study we observed the coordination activities of groups collaboratively writing in a low-structure computer-supported meeting room. We used video analyses of the sessions to identify well-coordinated and poorly coordinated groups. Through user questionnaires, group members evaluated their work processes and products as well as the computer-supported environment. Writing experts independently rated the quality of the groups' final documents. We discovered that quality of coordination was strongly tied to groups' evaluations of their work processes, work products, and tools. Well-coordinated groups tended to be more efficient than poorly coordinated groups although we observed no differences in the quality of their documents. We also identify what coordination strategies lead to effective group work and offer suggestions for additional tools to facilitate coordination.
language: eng
source:
identifier: ISSN: 0742-1222 ; E-ISSN: 1557-928X ; DOI: 10.1080/07421222.1993.11518008
fulltext: fulltext
issn:
  • 0742-1222
  • 07421222
  • 1557-928X
  • 1557928X
url: Link


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descriptionIn this study we observed the coordination activities of groups collaboratively writing in a low-structure computer-supported meeting room. We used video analyses of the sessions to identify well-coordinated and poorly coordinated groups. Through user questionnaires, group members evaluated their work processes and products as well as the computer-supported environment. Writing experts independently rated the quality of the groups' final documents. We discovered that quality of coordination was strongly tied to groups' evaluations of their work processes, work products, and tools. Well-coordinated groups tended to be more efficient than poorly coordinated groups although we observed no differences in the quality of their documents. We also identify what coordination strategies lead to effective group work and offer suggestions for additional tools to facilitate coordination.
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We discovered that quality of coordination was strongly tied to groups' evaluations of their work processes, work products, and tools. Well-coordinated groups tended to be more efficient than poorly coordinated groups although we observed no differences in the quality of their documents. We also identify what coordination strategies lead to effective group work and offer suggestions for additional tools to facilitate coordination.

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In this study we observed the coordination activities of groups collaboratively writing in a low-structure computer-supported meeting room. We used video analyses of the sessions to identify well-coordinated and poorly coordinated groups. Through user questionnaires, group members evaluated their work processes and products as well as the computer-supported environment. Writing experts independently rated the quality of the groups' final documents.

We discovered that quality of coordination was strongly tied to groups' evaluations of their work processes, work products, and tools. Well-coordinated groups tended to be more efficient than poorly coordinated groups although we observed no differences in the quality of their documents. We also identify what coordination strategies lead to effective group work and offer suggestions for additional tools to facilitate coordination.

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date1993-12-01