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Does the 'Process' of Process Capital Matter to Performance? Evidence from Kenyan Commercial Banks

Globalization, changing customer expectation and shrinking product life-cycle depict process capital as a key source of competitive advantage. Consequently, organizations are gradually becoming more process oriented to survive a dynamic environment. Scanty literature exists on the process capital-pe... Full description

Journal Title: Indian Journal of Commerce and Management Studies May 2019, pp.37-46
Main Author: Githaiga, Peter
Other Authors: Yegon, Josephat , Komen, Joyce
Format: Electronic Article Electronic Article
Language: English
Subjects:
Quelle: © ProQuest LLC All rights reserved
ID: ISSN: 22490310 ; E-ISSN: 22295674 ; DOI: 10.18843/ijcms/vi2/06
Link: http://search.proquest.com/docview/2294371195/?pq-origsite=primo
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title: Does the 'Process' of Process Capital Matter to Performance? Evidence from Kenyan Commercial Banks
format: Article
creator:
  • Githaiga, Peter
  • Yegon, Josephat
  • Komen, Joyce
subjects:
  • Kenya
  • Malaysia
  • Innovations
  • Intellectual Capital
  • Studies
  • Commercial Banks
  • Economic Growth
  • Knowledge Management
  • Quality Management
  • Performance Management
  • Research & Development–R&D
  • Information Technology
  • Banking
  • Efficiency
  • Competition
  • Customer Relationship Management
ispartof: Indian Journal of Commerce and Management Studies, May 2019, pp.37-46
description: Globalization, changing customer expectation and shrinking product life-cycle depict process capital as a key source of competitive advantage. Consequently, organizations are gradually becoming more process oriented to survive a dynamic environment. Scanty literature exists on the process capital-performance...
language: eng
source: © ProQuest LLC All rights reserved
identifier: ISSN: 22490310 ; E-ISSN: 22295674 ; DOI: 10.18843/ijcms/vi2/06
fulltext: fulltext
issn:
  • 22490310
  • 2249-0310
  • 22295674
  • 2229-5674
url: Link


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abstractGlobalization, changing customer expectation and shrinking product life-cycle depict process capital as a key source of competitive advantage. Consequently, organizations are gradually becoming more process oriented to survive a dynamic environment. Scanty literature exists on the process capital-performance...
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pubEducational Research Multimedia & Publications
doi10.18843/ijcms/vi2/06
urlhttp://search.proquest.com/docview/2294371195/
date2019-05-01